Gangguan Jaringan Telekomunikasi di Jayapura Berangsur Pulih, Layanan Pemerintahan Tetap Berjalan Telecommunications Network Disruption in Jayapura Gradually Restored, Government Services Remain Operational
Pemerintah Provinsi Papua melalui Dinas Komunikasi dan Informatika menyampaikan bahwa telah terjadi gangguan jaringan telekomunikasi di wilayah Jayapura pada Kamis, 9 April 2026, selama kurang lebih 3–4 jam. Gangguan ini berdampak pada penurunan kualitas layanan hingga sempat terjadi blackout akses internet. The Papua Provincial Government, through the Communication and Informatics Office, stated that a telecommunications network disruption occurred in the Jayapura area on Thursday, April 9, 2026, lasting approximately 3–4 hours. The disruption affected service quality and, at one point, caused a blackout in internet access.
JAYAPURA - Pemerintah Provinsi Papua melalui Dinas Komunikasi dan Informatika menyampaikan bahwa telah terjadi gangguan jaringan telekomunikasi di wilayah Jayapura pada Kamis, 9 April 2026, selama kurang lebih 3–4 jam. Gangguan ini berdampak pada penurunan kualitas layanan hingga sempat terjadi blackout akses internet.
Kepala Dinas Kominfo Papua, Jeri A. Yudianto, menjelaskan bahwa berdasarkan hasil koordinasi dengan General Manager Witel Telkom Papua, gangguan tersebut disebabkan oleh permasalahan pada modul jalur utama (patara).
Saat ini kondisi jaringan telah berangsur pulih, dan pihak PT Telkom Indonesia tengah melakukan langkah pemeliharaan (maintenance) secara komprehensif untuk memastikan stabilitas layanan ke depan.
Dalam proses perbaikan, Telkom juga telah mengalihkan trafik jaringan ke jalur kontingensi sehingga layanan internet dan akses digital tetap dapat digunakan oleh masyarakat. Meski demikian, gangguan ini sempat berdampak pada aktivitas pemerintahan, khususnya pertemuan virtual yang tidak dapat diikuti secara optimal selama periode gangguan berlangsung. Namun, layanan server pemerintahan yang dikelola oleh Kominfo tetap aktif berkat dukungan sistem cadangan (Disaster Recovery Center/DRC), walaupun akses lokal di Jayapura sempat terbatas.
Pemerintah Provinsi Papua mengimbau masyarakat untuk tetap tenang dan tidak mudah terprovokasi oleh informasi yang tidak benar atau hoaks terkait gangguan ini. Tim teknis operator telekomunikasi terus bekerja maksimal dalam memulihkan dan menjaga kualitas layanan, sehingga masyarakat di Papua dapat kembali menikmati layanan internet dan digital secara normal dan berkelanjutan. ***
JAYAPURA — The Papua Provincial Government, through the Communication and Informatics Office, stated that a telecommunications network disruption occurred in the Jayapura area on Thursday, April 9, 2026, lasting approximately 3–4 hours. The disruption affected service quality and, at one point, caused a blackout in internet access.
Head of the Papua Communication and Informatics Office, Jeri A. Yudianto, explained that based on coordination with the General Manager of Witel Telkom Papua, the disruption was caused by a problem with the main route module (patara).
At present, network conditions have gradually recovered, and PT Telkom Indonesia is carrying out comprehensive maintenance measures to ensure service stability going forward.
During the repair process, Telkom also redirected network traffic to a contingency route so that internet and digital access could still be used by the public. Even so, the disruption did affect government activities, especially virtual meetings, which could not be attended optimally during the outage period. However, government server services managed by the Communication and Informatics Office remained active thanks to backup system support through the Disaster Recovery Center (DRC), although local access in Jayapura was temporarily limited.
The Papua Provincial Government urged the public to remain calm and not be easily provoked by false information or hoaxes related to the disruption. The telecommunications operator's technical team continues to work to restore and maintain service quality so that people in Papua can once again enjoy normal and sustainable internet and digital services. ***
Tentang Penulis
Tim Redaksi Pemprov Papua
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